Refund Policy

At Posturepro, our mission is to help you move better and recover faster.

No refunds will be issued for the Proprioceptive Insoles if worn for hygienic purposes. Posturepro will provide a full refund for a product that is defective or damaged. Any damaged products must be brought to the attention of POSTUREPRO in writing and with pictures, within ten (10) days following delivery.

Returned goods** must be in perfect condition and suitable for resale in order to receive a refund. You may return your order within 10 days if the size you ordered doesn't fit. In this case, a 20% restocking fee will be charged. We do not cover the return shipping costs.

There will be no refund for goods that have been damaged or deteriorated in quality to the extent that they are not suitable for resale.

If you need assistance choosing a size or have questions, we are here to help, please email us at orders@posturepro.co.

**Please note, we are unable to accept returns on apparel or mouth appliances. 

To return an item, contact us at orders@postruepro.co

When will I get my refund?

Once we receive your return, we will process your refund back to your original method of payment within 24 hours.

Depending on your payment provider, it may take anywhere from 2-10 business days for your approved refund to be posted to your account.

Please Note: Our Guarantee only applies to purchases made on this website.